What are the recommended care instructions for Lori Coulter Swimwear?
Nearly every suit in our line is sewn from luxurious Italian fabrics, offering best-in-class quality, incredible colors, and the latest innovations in textile science AND incorporate Xtra Life Lycra, which is 5 to 10 times more resistant to Chlorine than normal swimwear fabric. It also resists sagging and bagging with normal wear! Our amazingly comfortable SilkSkin Lining and PowerMesh are literally the BEST in the industry. We use only top quality trims, accents, and hardware. As a result, our clients tell us that they are still wearing our swimwear three years later.
Always follow the care instructions on the garment label. That said, our generally recommended care instructions: always rinse your swimwear after use. Squeeze by hand in solution of mild detergent in cool water, rinse well. Air dry out of direct sunlight.
What if my garment doesn’t fit or if I don’t like it?
Because we understand that not every purchase is exactly right, we've made returns easy. Please see our expanded Returns and Exchanges policy for more information. Please note that due to the one-of-a-kind nature of made-to-order garments, specially made items may be exchanged or altered without hassle to perfect the fit; however, they cannot be returned.
Where can I buy Lori Coulter swimwear?
Please review our Where to Buy page for detailed information on Lori Coulter retailers.
Do you offer maternity or mastectomy swimwear?
We plan to offer special needs swimwear within the next few seasons. If you are interested in maternity or mastectomy swimwear, please send an email to firstname.lastname@example.org, and we will contact you as soon as the offering becomes available.
I purchased a Lori Coulter custom suit via the TrueMeasure process in the past. Do you still have my measurements and can I order the same suit?
Yes! Give us a call at 314.727.9879 and we can make your same suit in the same or different fabric.
I purchased a gift card for a Lori Coulter swimsuit at a charity auction. Where can I redeem the gift card?
You may redeem the gift card online at loricoulter.com (call us at 314.727.9879 if you have any problems) or at The Collective at MX. Please note all in-kind donations are for in-stock items only (made-to-order swimwear is not eligible).
Are you still offering the TrueMeasure process, which incorporates digital body scanning and body shape analysis?
Lori Coulter is currently providing the TrueMeasure process for special events only. Please check the News section of our site to identify potential special events in your area. Retailers who carry the Lori Coulter Collection may contact us to inquire about scheduling a TrueMeasure event in their store.
What is the TrueMeasure process?
The TrueMeasure process incorporates the TrueTailor digital body scanner creates a 3-D model of your body, captures over 140 measurements and determines your unique body type - in less than one minute. You'll work with a TrueConsultant swimwear expert to choose styles that flatter your silhouette and to customize the design of your swimsuit. After the consultation, your suit will arrive in about three to four weeks, just in time for your upcoming vacation or the 90 degree weather just around the corner!
Is the body scan process difficult or intimidating?
No, throughout the TrueMeasure customers are treated to the highest level of service and discretion. Women may have some initial anxiety about having their measurements taken by the TrueTailor digital body scanner; however, after going through the process, our clients often comment on how quick, easy and private the process really is.
Is the body scanner safe?
Our scanner is not invasive and is safer than the average street light. We use the [TC]2 3D Body Scanner which employs light technology and avoids touching the human body. Light-based technology, similar to a camera flash, creates a 3D profile of your body, and is completely safe.